Returns & Cancellation Policy

At Mystic collections, we take pride of ourproducts and unparalleled quality. We want you to be fully satisfied with your order and will ensure that you get what you were looking for.

Cancellation Policy:

Mystic collections believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Cancellations will be considered only if the request is made within  8hours of placing an order. No cancellations are entertained for those products that are obtained on special occasions like New year ,Dusshera, Pongal, Diwali, and Valentine’s Day etc or on Discounted Products. These are limited occasion offers and therefore cancellations are not possible.

Conditions for return:

  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours/2 days of delivery.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Refunds Policy:

  • We will process the refund after receipt of the product. Refund will be processed based on mode of payment discussed with the customer on call.
  • Orders paid by net banking accounts will be credited back to bank account via online transfer.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.
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